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PRIVACY INFORMATION PURSUANT TO ART. 13 OF THE 2016/679 EU REGULATION
TERMS AND CONDITIONS
The offer and sale of products made on the website www.bibaartstudio.com are governed by these General Conditions of Sale. For any other legal information, consult the sections: Privacy Policy, Returns and Shipping and Right of Withdrawal. The Customer is required, before submitting his purchase order, to carefully read these general conditions of sale. The forwarding of the purchase order implies full knowledge and express acceptance both of the aforementioned general conditions of sale and of what is indicated in the Order Form. Once the online purchase procedure has been completed, the Customer is required to print and keep these general conditions of sale and the related order form, which have already been viewed and accepted.
1. Object
1.1 These General Conditions of Sale have as their object the sale of products made online through an e-commerce service on the website www.bibaartstudio.com
1.2 The products sold on the site can be purchased and delivered only in the countries indicated in the Order Form. Any orders for shipments to be made outside these countries will be automatically rejected during the order processing procedure.
2. Subjects
2.1 The products are sold directly by the company Fairies Candles Atelier of Sabina Zingaropoli, based in Via Magliano 71 - Formello (RM) (hereinafter Salesperson).
2.2 These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on www.bibaartstudio.com and do not, however, regulate the supply of services or the sale of products by subjects other than the Seller who are present on www.bibaartstudio.com through links, banners or other hypertext links. Before submitting orders and purchasing products and services from parties other than the Seller, we suggest checking their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller.
2.3 The products are sold to the Customer identified by the data entered when completing and sending the order form in electronic format with simultaneous acceptance of these General Conditions of Sale.
2.4 The product offers on the website www.bibaartstudio.com are aimed at adult customers. If you are under 18, you must first have the consent of one of your parents or a legal guardian to be able to purchase on the website www.bibaartstudio.com.
2.5 The Customer is prohibited from entering false and / or invented and / or fictional names in the online ordering procedure and in further communications. The Seller reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.
2.6 By accepting these Conditions of Sale, moreover, you release the Seller from any liability deriving from the issuance of incorrect tax documents due to errors in the data provided by you at the time of placing the online order, being yourself as a customer is solely responsible for their correct insertion.
3. Selling through an electronic commerce service
3.1 By online sales contract we mean the distance contract concerning the sale of movable goods (hereinafter Products) stipulated between you, as a Customer, and Fairies Candles, as the Seller, in the context of an electronic commerce service organized by the Seller which, for this purpose, uses remote communication technology called the Internet.
3.2 To conclude the purchase contract for one or more Products, you will need to fill in the order form in electronic format (henceforth Order) and send it to the Seller via the Internet following the relative instructions.
3.3 The Order contains:
a reference to these General Conditions of Sale;
information and images of each Product and its price;
the means of payment that you can use;
the methods of delivery of the Products purchased and the relative shipping and delivery costs;
a reference to the conditions for exercising your right of withdrawal;
the methods and times for returning the purchased products.
3.4 Although Fairies Candles Atelier constantly adopts measures to ensure that the photographs shown on the Site are faithful reproductions of the original products, including the adoption of every possible technological solution to minimize inaccuracies, some variations are always possible due to the characteristics techniques and color resolution characteristics of the computer you are using. Consequently, the Seller will not be responsible for any inadequacy of the graphic representations of products shown on the Site if due to the aforementioned technical reasons, since these representations are merely illustrative.
3.5 Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.
3.6 The contract is concluded when the Seller receives your Order Form via the Internet, after verifying the correctness of the data relating to your order.
3.7 The language available to conclude the contract with the Seller is Italian and the applicable law is Italian.
3.8 Once the contract is concluded, the Seller will process your Order for its fulfillment.
4. Fulfillment of the Order
4.1 By submitting the Order via the Internet, you unconditionally accept and undertake to observe these General Conditions of Sale in relations with the Seller.
4.2 Once the contract is concluded, the Seller will send you, by e-mail, an Order Confirmation, containing a summary of the information already contained in the Order placed.
4.3 Without prejudice to the possibility for the Seller, before sending the Order Confirmation, to request you via e-mail or on the telephone indicated by you, further information with reference to the Order sent by you over the Internet.
4.4 The Seller may not process your purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, he will inform you by e-mail that the contract is not concluded and that the Seller has not carried out your Order, specifying the reasons.
4.5 If the products presented on the website are no longer available or on sale after sending the Order, it will be the Seller's responsibility to notify you promptly and in any case within thirty (30) working days from the day following the one in which you have sent your order to the Seller, the possible unavailability of the Products ordered.
4.6 Each sale made by the Seller through the online sales service may concern one or more products, with no quantity limit for each item.
4.7 The seller reserves the right to refuse orders from a customer with whom there is an ongoing legal dispute relating to a previous order. This applies equally to all cases in which Fairies Candles Atelier deems the customer unsuitable, including, by way of example, the case of previous violations of contract conditions for online purchase on the Site or for any other legitimate reason, especially if the customer has been involved in any kind of fraudulent activity.
5. Sales prices
5.1 Unless otherwise indicated in writing, all Product prices and shipping and delivery costs indicated on the website and in the Order are to be considered VAT included and expressed in Euros. The validity of the prices indicated is always and only that indicated by the website at the time the Order is sent over the Internet. Product prices and shipping and delivery costs may vary without prior notice. Therefore, make sure of the final sale price before submitting the relevant Order.
5.2 All Products are shipped directly from Italy. The prices of the Products and the shipping and delivery costs indicated on the website and in the Order, unless otherwise specified, are to be considered as not including any costs related to customs duties and related taxes if the shipment takes place in non-EU countries. or in countries where current legislation provides for import charges.
5.3 These costs are therefore charged to the Customer and must be paid directly upon delivery of the Products, according to the indications specified in the Order Confirmation.
6. Payments
We offer payment through the PayPal system (the safe way to pay online) or Advance Bank Transfer.
Payments can be made through your Paypal account, Postepay, credit cards such as Visa or MasterCard, as well as prepaid cards, and are guaranteed by the EV-SLL encryption system used by Paypal.
The sending of money is free and after it the customer receives an email confirming the payment made.
7. Shipping and delivery of products
7.1 Each shipment contains:
the products ordered;
the relative transport document / accompanying invoice;
any accompanying documentation required based on the country of dispatch
any information and marketing material.
7.2 The delivery of the Products purchased through the website.
7.3 Customer home delivery
7.3.1 The products purchased will be delivered by the courier identified by the Seller to the shipping address indicated by the Customer on the Order with insured shipping. See the Shipping section for additional information on costs, times and methods of shipping and countries served.
7.3.2 Upon receipt of the goods at your home, we ask you to check the integrity of the packages at the time of delivery by the courier. In case of anomalies you will have to have the courier detect and note exactly the same and reject the delivery. Otherwise, the possibility of asserting your rights in this regard will expire.
8. Warranty
8.1 Each product is guaranteed for two years from the date of purchase. The date shown on the receipt or purchase invoice will prevail. WE NOTIFY ALL CUSTOMERS THAT WHO WANTED THE INVOICE IN PLACE OF THE RECEIPT, MUST REQUEST IT BEFORE SHIPPING THE ORDER, once the goods have been received, with the relative receipt, it will no longer be possible to issue an invoice.
9. Privacy
9.1 Information pursuant to art. 13 of Legislative Decree 196/03, code regarding the protection of personal data.
Purpose of processing The processing of data has the purposes directly connected and instrumental to the provision of the requested service, and can also be used for sending advertising material, marketing activities and commercial information relating to products and services that Fairies Candles Atelier exhibits. and delivers on the portal; detection of the degree of user satisfaction with the quality of the products and / or services rendered and the activity carried out by our company, internal statistics, feedback feedback, preliminary acquisitions of information aimed at concluding a contract or providing a service , etc.;
9.2 Processing methods The data will be processed mainly with electronic and IT tools and stored both on computer media and on paper supports and on any other type of suitable support, in compliance with the minimum security measures pursuant to the Technical Regulations regarding minimum measures. security, Annex B of the Code regarding the processing of personal data.
9.3 Optional nature of data acquisition The acquisition of personal data is optional. However, failure to provide, even partial, the personal data required for completing the Registration Form for Access to the Service may make it impossible to proceed with the complete provision of the Service.
9.4 Subjects to whom it may be communicated Personal data may be communicated to the staff of the Company, who perform the functions of manager and person in charge of the processing; the staff has been duly trained in matters of security and protection of personal data; In any case, the prohibition on communicating or disseminating personal data to subjects not necessary for the performance of the services remains unaffected.
9.5 Rights of the interested party In relation to the processing of personal data, pursuant to art. 13 of Legislative Decree 196 of 30.6.2003, the interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in an intelligible form.
9.5.1 You have the right to be informed:
• the origin of the personal data
• of the purposes and methods of the processing
• of the logic applied in case of treatment carried out with the aid of electronic instruments
• of the identification details of the owner and of the data processors
• the subjects or categories of subjects to whom the data may be communicated or who can learn about them as appointed representative in the State, managers or agents
9.5.2 You have the right to obtain:
• updating or integration of data, cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that need to be kept for the purposes for which the data were collected or subsequently treated.
9.5.3 You have the right to object, in whole or in part:
• for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection
• to the processing of personal data concerning you for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.
9.6 The data controller is: Fairies Candles Atelier di Sabina Zingaropoli
10. Applicable law, dispute resolution and competent court
10.1 These General Conditions of Sale are governed by Italian law and will be interpreted on the basis of it, without prejudice to any other prevailing imperative rule of the country of habitual residence of the Customer. Consequently, the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and / or consequent to them must be resolved exclusively by the Italian judicial authority. In particular, if the Customer qualifies as a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law or, at the choice of the consumer in case of action taken by the consumer himself, by the Court. From Rome. If, on the other hand, the Customer acts in the exercise of his own business, commercial, craft or professional activity, the parties consensually establish the exclusive jurisdiction of the Court of Rome.
10.2 Modification and updating
10.3 The Seller may make changes or amendments to these General Conditions of Sale at any time. Therefore, the Customer will be required to accept only the General Conditions of Sale in force at the time of the relative purchase.